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Customer Reviews

Real feedback from verified customers across East Kent. We’re proud to hold an outstanding 10 out of 10 feedback rating, with hundreds of positive reviews highlighting our friendly service, professional approach, and reliable results. Many of our customers return to us time and again, and we’re trusted by both homeowners and leading commercial clients.

Average rating

10.0/10

10.0/10

Verified reviews

136

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1324

of 136 reviews

Treat Wasp Nest

Verified
10.0/10

We contacted Gemma as we had seen flying insects around an upstairs dormer window. She came the next day and confirmed it was wasps. Thankfully, she was able to treat the nest without the need for ladders. While treating the nest, she spotted another nest nearer to ground level and treated that as well. We would recommend Gemma and would call her back should we discover any more nests later in the year.

CT3May 2024

Rats in loft

Verified
10.0/10

Carl came out to help me when I was hearing scratching coming from the loft. He was round the following day after I called him. Straight away he put me at ease and explained the process to me so I knew exactly what he was doing. Carl was very professional and friendly throughout the process. He even went to my neighbours house as he had figured out the problem was coming from there. He carried out work in both houses and got to the bottom of the problem. I cannot thank Carl enough for everything he has done. I will definitely recommend him to anyone with a pest problem! Thank you so much.

CT9Feb 2024

Rat issue sorted

Verified
10.0/10

Though he was very busy, Carl came out to my property so quickly. We had a rat issue, but with the help of Carl and his dogs this was soon sorted. Carl was also great with advice for preventing further issues, along with being a genuinely kind, courteous and funny person, we were so pleased we used his services!

CT12Jan 2024

Rats in the walls and cluster flies in the loft.

Verified
10.0/10

Carl was very responsive and despite being incredibly busy, he managed to fit me in. He was very friendly and offered a variety of services that he could offer. He fitted a one way valve in the pipes, used his dog and bait to identify where the rats were coming into the house and used a treatment on the loft to kill the cluster flies. At no point did we feel Carol was just trying to make money off us, and he provided us with options which we decided on. We were very happy with Carl and will definitely use him again if the problem returns, but hopefully that will be the end of it.

CT1Jan 2024

A pleasurable experience.

Verified
10.0/10

Carl responded quickly to our call and dealt with a wasps nest very effectively. A pleasure to meet Carl - courteous, knowledgeable and helpful. Pleased we used Pestbusters East Kent through Checkatrade.

CT2Jul 2023

Removal of a wasps nest in front porch

Verified
10.0/10

My husband has a wasp allergy so it was important that the nest was removed. Carl turned up very quickly and the work was carried out efficiently. We realised that the wasp’s might have got access into a void connected to the porch roof so he ended up spraying a second lot of poison into it. We would highly recommend him.

CT13Jul 2023

Rat problem

Verified
10.0/10

Fantastic service and price and advice. Couldnt ask for better lovely friendly family run business. Have dealt with Carl and Gemma both very knowlegable and very decently priced. Very quick response times,and help and advice given. Would definitely recommend

CT8Jun 2023

Checking for rats nest in garden

Verified
10.0/10

Carl did a fantastic job. Very knowledge, used his dog to check for nests. No nests found but we had evidence of rat runs in garden under a fence. Used bait boxes over 3 visits. Bait eaten and no more rat movements near our fences. Very efficient job.

CT4May 2023

Wasp nest

Verified
10.0/10

I phoned Carl up sunday afternoon and he came round on a bank holiday Monday to sort out the wasps. He was a very knowledgeable,professional and lovely person to talk. All wasps have now left the building the next day. Highly recommended. Thank you Stuart

CT11May 2023

To rid the property of vermin

Verified
10.0/10

Gemma visited me 3 times and spent a good while each time discussing her plan of action and dates by which I could expect certain outcomes. She was polite and thorough throughout and also replied to messages promptly.

CT10Mar 2023

Mouse removal

Verified
9.5/10

Very pleased the mouse infestation was delt with professionaly and discretly I am very happy now to be mouse free Carl did an excellent Job

CT11Feb 2023

Rats in the attic

Verified
10.0/10

Carl attended three times in order to be sure the rat eradication strategy he proposed worked. His first visit was incredibly thorough inspecting all areas of my property to identify the point of entry and all areas where rats were active - some unexpected! Through the three visits he has eradicated the infestation in my house, principally in the attic. He installed non return flaps on drain outfalls from my house in the sewer manhole. Carl is a stickler for thoroughness, a keen guardian of his reputation and he is an interesting and pleasant person to deal with. Unreservedly recommended.

CT1Jan 2023